News and Announcements
Independent Research Firm Positions Telligent® As A Market Leader In Community Platforms
Research Company Reports That Telligent “Offers Robust Platform”
DALLAS, Texas, January 12, 2008 – Forrester Research, Inc. released today the results of its Forrester Wave: Community Platforms, Q1 2009 Report. Telligent was among the select companies that Forrester invited to participate. In this evaluation, Telligent was cited as a leader in community platforms and services:
“Telligent [and another vendor] vie for top honors. These vendors lead the pack with platforms that are easy to deploy and use… Telligent’s analytics feature empowers marketers to understand what’s going on in their branded communities.”
Forrester evaluated 9 vendors in the community platforms market and conducted lab-based evaluations in November 2008.
- According to the report, Telligent’s “most impressive feature is its inclusive reporting dashboard, which gives community managers a plethora of graphs, data, and scorecards to track changes in customer attitudes and behaviors over time.”
- The report continues, saying that “Telligent’s software suite gives brands control and insight from reporting features.”
- Forrester evaluated vendors against 48 criteria, grouping these factors into three high-level buckets: current offering, strategy, and market presence.
“Being first to market with a fully-integrated collaboration suite back in 2004 was just the start. Five years later, we continue our history of innovation by applying advanced social analytics to online communities. We at Telligent are thrilled and honored that Forrester has named us a leader in the social computing marketplace. There is much more to come.” Rob Howard, CEO, Telligent.
“We are pleased to learn that Telligent has been recognized as a leader in the community platform space. They are a key partner in helping us make significant advances in utilizing new social media tools and technology.” Bob Pearson, VP, Communities & Conversations, Dell.
Download your FREE copy of the independent report, “The Forrester Wave: Community Platforms, Q1 2009”: http://telligent.com/forrester-report/
Press Contact:
Ken Vernon, Vice President of Marketing
214-420-1373
About Telligent
Telligent is a leader in enterprise-proven solutions for online communities and social networks. Telligent’s flagship offering, Community Server, provides a fully-integrated platform that utilizes social media to enhance customer relationships and brand engagement, increase ROI, and provide channels for customer insight and feedback. With its software solutions and extensive service offerings, Telligent empowers collaboration for many of the world’s largest brands. Clients include: Associated Press, Conde Nast, Dell, Electronic Arts, Honda, Intel, Mazda, Microsoft, MSNBC, MySpace.com, National Geographic, and Visa. For more information, visit Telligent.com.
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