White Papers

Four Ways To Increase IT’s Value Proposition Within The Organization

Today, an increasing number of CIOs are reporting directly to the CEO and are being asked to contribute to long-term strategic thinking and planning. Long gone are the days when IT was responsible for controlling only IT costs and managing security. Now these change agents are being asked to align IT…. . . more>>

Increase the Impact of Your Digital Marketing Spend in a Down Economy: How to Use Social Computing to Succeed in 2009 and Beyond

The long predicted recession has arrived. According to a recent Association of National Advertisers (ANA) survey, more than 87 percent of interviewed marketing executives said they had already been asked to identify cost savings or reductions in current marketing and advertising efforts, and more than…. . . more>>

How To Choose An Online Community Platform

Analyst research estimates the social computing industry will grow at a rate of 40% every year over the next five years. You know you need a social network but don’t know where to start. What questions do you ask when choosing the best platform? Do partner channels matter? Are all community platforms…. . . more>>

Leveraging User-Generated Content To Augment Enterprise Knowledge And Support

Progressive organizations are starting to turn to social computing tools to help them go deeper in their connections with those most interested in their brand. In addition to capturing knowledge and expertise, companies can leverage user-generated content in a myriad of ways to spur collaboration among…. . . more>>

5 Questions to Ask When Developing Your Online Social Strategy

You hear the terms Web 2.0, social network, and online community at every turn, but how can these tools revolutionize your business? Learn the benefits of these applications (blogs, forums, wikis, groups) and what questions you should ask when developing your online social strategy.. . . more>>

Creating the Next Generation Intranet

Once a hot topic, the corporate intranet has stagnated in many organizations. But as new technologies such as blogs, forums, and wikis take off on the consumer Web, they’re also generating excitement in the corporate arena. Learn how to evolve your intranet with the newest Web 2.0 applications….. . . more>>

How Social Computing is Changing the Face of Marketing

Social networks and online communities are changing the face of marketing as practitioners know it today—taking power out of the hands of marketing executives and putting messaging and branding into the hands of the consumer. Stay ahead of the activity and learn how social computing is changing…. . . more>>

Benefits of Social Computing In The Enterprise

As the world’s leading provider of .NET social platforms, we at Telligent remain on the cutting edge of Web 2.0 technology. In the following document, we list some key advantages to establishing an enterprise social computing strategy.. . . more>>

Proving the Return on Investment of Your Enterprise Social Networking Community

Your CEO asks about it all the time. . . . It’s an ongoing initiative of your brand strategy . . . . But how do you prove the ROI of your social network investment and truly measure online behavior? Read how Community Server and Harvest Reporting Server can help you apply measurable value to your…. . . more>>

Building Communities of Practice

How do you improve the efficiency and ability to interact with your organization’s customers, partners, prospects, and employees? How can you increase customer satisfaction with your products or services and empower individuals within your organization to be more proactive? Read on to find out…. . . more>>