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Support Community Analytics NOW INCLUDED! Download Telligent Harvest Reporting Server 2.1 now . The new Support tab in Harvest 2.1 includes the following metrics: 1. Support Key Vital Signs 2. Contributors 3. Moderators 4. Top Askers 5. Top Answerers 6. Answer Rates 7. Reply Rates 8. Threads 9. Time…
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We recently discovered a potential security vulnerability in Community Server versions 2007 – 2008.5 . Our team has created a fix, and the patch is now ready for you to download and install. We recommend that all clients update ASAP. Directions for installing the patch: 1 ) Download the .zip file…
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Each commercial edition of Community Server comes with a certain number of tickets (additional tickets may be purchased). Please note: the FREE Express Edition of Community Server does not include any support tickets. However, you do have the option of…
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There are three options for installing Community Server, each of which is listed below. Before installing Community Server please be sure and review the requirements – Community Server runs exclusively on the Microsoft Windows platform and requires: Internet…
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The directions for how install a commercial or demo license for Community Server are below, you can also watch the video walk-through . 1. Download and Install Community Server Make sure you've downloaded and installed Community Server as well as…
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Community Server is supported through incident-based support tickets and through our online community . (Please see our FAQ for more information about Community Server support). Each commercial edition of Community Server comes with a certain number of…
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Community Server powers the Intel Software Network Support Forums. COMMUNITY SERVER in Action Community Server powers the Intel Software Network Support Forums which enables Intel to stay aware and address end-user concerns and issues as well as a means of self-help for the end-user. Site users can receive…
Posted to
Showcase
by
tedwards
on
Wed, May 9 2007
Filed under:
Filed under: Forums, support, Intel, self-help, developer community, Customer Satisfaction, Intel Software Network Support Forums, retention, Telligent, Community Server