CorelDRAW.com

Corel is a leading developer of graphics, productivity and digital media software with more than 100 million users worldwide. The company’s product portfolio includes some of the world’s most popular and widely recognized software brands, including CorelDRAW Graphics Suite, Corel Painter, and Corel DESIGNER Technical Suite. Corel’s products are sold in more than 75 countries through a well-established network of international resellers, retailers, original equipment manufacturers, online providers and Corel’s global Web sites.

The team at Corel wanted to launch a community site for the CorelDRAW family of products that was reliable, scalable, and could be deployed with minimal customization work. Various small forums existed for users of the CorelDRAW product family, but there was no single place to bring everything together, including forums, galleries and blogs. The overall goal for the community site was two-fold: (1) to extend the tools CorelDRAW uses to communicate with its users and (2) to learn from members through the medium of an online community.

The new CorelDRAW community site includes blogs, forums, photo galleries, downloads, NNTP, and FTP. CorelDRAW.com provides the Corel team with direct contact to all of its users—from basic novices to expert power users. The proven platform consistently supports the community’s continuing growth, remains highly customizable, and enables the team at Corel to make changes as the needs of the user community changes. Since the site’s launch, the forum participation and galleries have been more successful than initially expected.

Telligent provided the Community Server Enterprise license, and the team at Corel worked to integrate and customize the community site.

“We envisioned CorelDRAW.com as a community site that would enable us to interact with and learn from our users on a daily basis. Using Telligent Community Server 2007, rolling out the site during the first phase of our project was very easy. And then the ability to customize and expand our site in phase 2 brought our vision to reality quickly – something we were very pleased with. As CorelDRAW.com continues to grow and attract users worldwide, the site has been able to grow to meet this demand and has run without interruption since its launch over a year ago. We now feature a wide variety of discussion forums, blogs and art galleries, the latter of which allows our users to share their amazing work with us and with each other. All of this was due to our very positive experience with Telligent Community Server 2007.” Gérard Métrailler, Senior Director of Product Management, Graphics, Corel

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